LAPAY – WEAR THE FEELING.

FAQ

Frequently Asked Questions

Orders

We deliver within 1-3 business days after purchase. We use POSTNORD as our supplier.

To track a package you have ordered from us, please follow the link below:
www.postnord.se/vara-verktyg/spara-brev-paket-och-pall

Make sure to have your order number available.

We accept major credit cards, Klarna, and Swish for the moment. We are planning to add other secure payment methods in the future.

You can shop directly on our website. Simply select your desired size and add the item to your cart. When ready, proceed to checkout.

Orders are processed quickly, but contact us within 24 hours and we’ll do our best to assist you.

Yes! We ship within Europe and selected international destinations. Shipping costs and delivery times vary by location.

We accept returns within 14 days of delivery, provided items are unworn and in original condition.

Check our Terms and Conditions page for details.

Product Care

Each item comes with a care label. We recommend washing inside out on a gentle cycle at 30°C to maintain quality.

Washing - 30°Bleaching - NoDrying - Tumble Dry NoIroning - 110°Cleaning - No

Most of our garments should air-dry to preserve fabric and print quality. Avoid tumble drying unless stated on the care label.

Wash inside out, avoid bleach, and iron on low heat without direct contact on the print.

We strive for responsible sourcing and use premium fabrics to ensure longevity and reduce waste.

100% Cotton – Organic Combed Ring Spun Combed.

            

Shop

Check our Size Guide on the product page to ensure the perfect fit.

Occasionally, yes. Follow us on Instagram, SnapChat or TikTok to catch our campaigns. You can also sign up for our newsletter to stay updated.

Currently, we operate as an online store, but we do offer local pickup in our warehouse. 

More details can be found on the checkout page when making a purchase.